Terms of service

This website is operated by KY Studio Pty Ltd T/A New Piece Ltd (“New Piece”, “we”, “us”, “our”). Throughout the site www.newpiece.com.au, the terms “we”, “us” and “our” refer to New Piece.

New Piece offers this website, including all information, tools and services available from this site, to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), together with any additional terms and policies referenced herein, including our Privacy Policy, Returns Policy, and Warranty Terms & Conditions.

These Terms apply to all users of the site, including browsers, customers, trade customers and contributors of content.

If you do not agree to these Terms, you must not access or use the website or services.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian to use this site.

You must not use our products or services for any unlawful or unauthorised purpose, nor violate any applicable Australian laws, including intellectual property laws.

You must not transmit any viruses, malicious code or any destructive content through the Service.

A breach of these Terms may result in suspension or termination of access to our services.

General Conditions

We reserve the right to refuse service or cancel orders where reasonably necessary, including where required to comply with applicable laws or to protect our business, customers or systems.

You acknowledge that content you submit (excluding payment information) may be transferred across networks. Payment information is always encrypted during transmission using industry-standard security measures.

You must not reproduce, duplicate, copy, sell or exploit any part of the Service without our express written permission.

Accuracy, Completeness and Timeliness of Information

Information on this website is provided for general information purposes only. While we take reasonable care to ensure accuracy, we do not warrant that all content is current, complete or error-free.

We reserve the right to modify website content at any time without obligation to update information, except as required by law.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. Price changes do not affect confirmed and accepted orders.

We may modify, suspend or discontinue any part of the Service at any time. To the maximum extent permitted by law, we are not liable for such changes.

Products and Services

Certain products or services may be available exclusively online and in limited quantities.

Product descriptions, images and colours are displayed as accurately as possible, however actual appearance may vary depending on screen settings and natural material characteristics.

Products are subject to availability and our Returns Policy and Warranty Terms & Conditions.

Billing and Account Information

We reserve the right to refuse or cancel orders at our discretion, including where orders appear fraudulent or in breach of these Terms.

You agree to provide accurate, current and complete purchase and account information and to promptly update details where necessary.

Third-Party Tools and Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy or practices of third-party sites.

Your use of third-party services is subject to their own terms and policies.

Personal Information

Your submission of personal information is governed by our Privacy Policy, which outlines how we collect, use and disclose personal information in accordance with the Privacy Act 1988 (Cth).

Errors, Inaccuracies and Omissions

We reserve the right to correct errors, inaccuracies or omissions and to cancel or amend orders where information is incorrect, including after an order has been placed, to the extent permitted by law.

Disclaimer of Warranties

To the maximum extent permitted by law, our services and products are provided on an “as available” basis.

Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies you may have under the Australian Consumer Law, which cannot be excluded.

Limitation of Liability

To the maximum extent permitted by law, New Piece is not liable for any indirect, incidental or consequential loss arising from your use of the Service or products.

Where liability cannot be excluded under the Australian Consumer Law, our liability is limited to the remedies provided under that law, including repair, replacement or refund, as applicable.

Indemnification

You agree to indemnify and hold harmless New Piece and its directors, officers, employees and contractors from any claim or demand arising from your breach of these Terms or violation of any law.

Severability

If any provision of these Terms is held to be unlawful or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.

Termination

These Terms remain effective unless terminated by you or by us. We may terminate or suspend access where there is a breach of these Terms or where required by law.

Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and New Piece regarding use of the Service and supersede all prior agreements.

Governing Law

These Terms are governed by the laws of Australia, and the courts of Australia have exclusive jurisdiction.

Changes to These Terms

We may update these Terms from time to time. Changes take effect upon publication on our website. Continued use of the Service constitutes acceptance of the updated Terms.

Contact Information

For questions regarding these Terms, please contact:

New Piece
Email: sales@newpiece.com.au
Address: 620 Botany Rd, Alexandria NSW 2015
Website: www.newpiece.com.au